FAQ

We would like to answer every question made by you during our customer care communication .But just to list, we are trying to solve few of the can be frequently asked question

1) Meet Indian A*, he is enjoying quality and more quantity from our side, but we also want to say others
We want to say it loud and proud, that we will provide you sweets as shop keeper can give you . As we are concentrate on non-perishable items with very different options of taste, which have very long storage life. Hence quality does not matter. After that layers of packaging insure that you are more satisfied. And even after that, faster and safer delivery from our service partner, add more clarity.
MR Indian A: I had tremendous experience with them. Few of my friend where having doubt, I told them about the return policy of Dertaste, now they are suggest me about the new products of Dertaste.

2) Mr economic Indian* want to say he will pay you, if something faults happens from Dertaste. But we want to give more clarify?

 We want to say that your that we are providing you cash on delivery option, you must avail it , if you still conscious after our clarification .We are in collaboration with ZAAKpay , 100 + sites and their 1 lakhs customers have feel safer for their transaction .Thus Policy of Dertaste , take care of all the precautionary measure regarding the same issue .
To highlight: 3D secure, https secure payment, different options of net banking , debit card , credit card are just add on .
To Mr economic Indian, thank you for believe . We put our complete customer care service to keep your words

3) Mr family person* have shared his happiness to each family member one in south, another in east and rest on west, north too.
We want to say that not just with one, not just two, we are in touch with various delivery partners to cover and provide you service to as many as pin codes in India . It’s just will take time , if you are just bit far from our warehouse , but we will surely serve you if You are in Mumbai , and or in Rajasthan and Tamilnadu, you will be getting our service bit faster .
To highlight : tracking facility , cash on delivery , 4000+ pin codes area covered

4) Mr busy Indian* had to send boxes to his dear ones, and more interesting with a personal message to each recipient.
 We provide you facility to colour your boxes with your name,and we are providing facility different occasionboxes to you on different options. But just a request, you order should be in our bulk order category.
 Please call customer care number for more clarification.

5) MrcuriousIndian* is clear with our process system, you should also be:
 STEPS:
Once order received
 We will asked our stock team to avail your stock get packed in your name / or, if not in our stock, we will asked our associate vendors to directly release your order.
We will provide you track number by the day or two days end in some exception cases, we will deliver it to our service partners. In our standard time you will receiveit, get the bill and don’t pay any tip, if you have avail offers from our credit and debit cards offer.

6) Mr aware Indian* is our best customer,because he is using over offers on every 30 days of month.
We provide you various offers, but just for limited time, so avail it faster. So we can plan next offers as per as your demands.

7) Handicraft special:
 Though we will packs the things with almost priority and thrice check about your demands We will provide you, best arts piece andwell-designedquality. If any issue received on size,defectiveness, wrong product .Just give us a call and rest we will take care of all the problems.
 *All character are hypothetical , are just used to make FAQ text more familiar to customer. For more clarification: please read our Privacy policy and terms and condition. We would love to have more and more smart customers, not only economical, but also legally.